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| • System Analysis & Design |
| In business, one size never fits all. So
before our technical teams begin designing your communications
system, we study your day-to-day operations, current communication
activities, and your needs and goals. This information provides
the foundation for creating a cost-effective, comprehensive
communications solution - one that will get your staff, customers,
and systems working together like never before |
| • Project Co-ordination |
| To ensure your project's success, UniTech's
Project Managers coordinate our team's efforts to create a realistic
project plan and timeline. Throughout the design, procurement,
software customization, installation, training, and maintenance
of your system, we communicate closely with your organization.
Our designated representative will keep you informed of project
progress and ensure a successful implementation. |
| • Installation, Service & Support |
| With combined experience of over 30 man-years,
UniTech's installation and service technicians know that "customer-first"
service is the core of our business. This is why we will do
everything possible to work around your schedule and minimize
downtime, as well as provide immediate response when needed.
UniTech offers maintenance service packages for emergency/non-emergency
response times, system maintenance/ programming, and user training. |
| • System Training |
| Tailored to your company's unique needs,
our customized communication system training helps all of your
people get the most from your new system. We provide easy-to-understand
training materials including system administrator instructions,
telephone and voicemail system user instructions, and extension
lists. From pre-installation education, on-site individual training,
to follow-up refresher courses, count on UniTech to keep your
people productive and up-to-date. |
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